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DNC Law

As 2002 comes to a close, Do Not Call (DNC) legislation and rule making continue to be an important area of focus for various states and the federal government. Presently, 27 states have passed DNC laws, 6 of which become effective in 2003. In addition, some of these states are considering amending their existing DNC statutes to impose further restrictions on telemarketers and many of the states without DNC statutes have DNC legislation pending. 2003 promises to be even more active in terms of new legislative initiatives concerning telemarketing and increased regulatory action with respect to telemarketing activities.

Following is a brief overview of the federal and state DNC initiatives.

FTC and FCC Proposals for National Do Not Call Registry

The FTC and the FCC have issued notices of proposed rulemaking regarding the creation of a national DNC registry. Many in the industry continue to hope that the FTC and FCC will coordinate their efforts to insure that there is only one national registry.

The FTC's initial proposed amendments to the Telemarketing Sales Rule (TSR) caused serious concern among businesses that engage in telemarketing because the amendments would, among other things, cover "upsells" from inbound calls and further restrict the use of predictive dialers. Likewise, calls to those with whom the caller has an existing business relationship would not be exempt from the DNC requirements. Moreover, marketers would still be subject to the state DNC laws, in addition to the federal rules, because there would be no preemption of state laws. The FTC is reconsidering some of its proposed amendments and is expected to announce its new rule by the end of this year. The rule would be implemented six months thereafter. The FTC does not have jurisdiction over telemarketing by telecommunications, banking, airline, and insurance companies.

In September 2002, the FCC issued its notice of proposed rulemaking regarding telemarketing. The FCC, which does have jurisdiction over telemarketing by telecommunications, banking, airline and insurance companies, asked for comments on, among other things, the establishment of a national DNC registry, preemption of state laws, caller identification, calls to those with whom the caller has an established business relationship, predictive dialers, recorded messages, and calls to cellular phones. The deadline for submission of comments to the FCC was December 9, 2002. The deadline for reply to those comments is January 8, 2003.

New and Amended State DNC Laws

Several states have new DNC laws that will become effective in 2003. These laws generally prohibit telemarketers from making telephone solicitations to individuals who have registered with a state's DNC list. Most statutes contain several exemptions such as when a telemarketer has a prior or existing relationship with an individual, when the individual has consented to receive telemarketing calls, and for certain regulated industries such as financial institutions.

The following is a list of state DNC laws that will become effective in 2003:

California (April 1, 2003)

Illinois (July 1, 2003)

Massachusetts (April 1, 2003)

Minnesota (January 1, 2003)

Oklahoma (January 1, 2003)

Wisconsin (January 1, 2003)

Oklahoma and Wisconsin are presently accepting applications for registration. Telemarketers subject to the DNC laws of these states are encouraged to submit their applications immediately to avoid any disruption of their telemarketing activities in those states. As of December 12, 2002, Minnesota did not have a mechanism in place for telemarketers to obtain the DNC list.

The following is a list of states that have DNC laws that are already in effect:

Alabama, Alaska, Arkansas, Colorado, Connecticut, Florida, Georgia, Idaho, Indiana, Kansas, Kentucky, Louisiana, Maine, Missouri, New York, Oregon, Pennsylvania, Tennessee, Texas, Vermont and Wyoming.